I facilitate for development.
I evaluate for learning.
I facilitate for development.
I evaluate for learning.
I promote reflective practice, contemplative management and scholarship, and compassion through my work. I am a regular media commentator nationally and internationally on topics related to workforce wellbeing.
I am passionate about using research evidence strategically for social benefit. I am dedicated to improving the working lives of health and social care professionals.
I am the Founder and Managing Director of ResPeo - a social research, evaluation and facilitation agency.
I was formerly the Director of the Centre for Interprofessional Education and Learning and Associate Professor in Organisational Behaviour at the University of Nottingham Faculty of Medicine and Life Sciences. I was previously Head of Learning, Research and Evaluation at The Social Innovation Partnership, where our mission was to improve people’s quality of life and make society fairer, and where I continue to provide consultancy support.
I am an affiliate academic at King's College London, Lincoln, London Southbank and Birmingham Universities, leading and advising on health services research and evaluation. I supervise Counselling Psychology doctoral students and Regent's University.
My research interests lie in understanding healthcare organisations, predominantly utilising qualitative ethnographic methods. I sit on a number of research, evaluation and education boards nationally and internationally. I was formerly the Programme Lead for the Master's in Public Health at King's College London and lecture widely in aspects of health policy, organisation and management. I co-develop the mental health outcome measure PSYCHLOPS, which has been used by the World Health Organisation and Médecins Sans Frontières.
I have had an almost 20 year career in the health and social care sector, holding several interim senior leadership positions and advisory roles in a range of NHS and criminal justice settings, most recently leading a large-scale research and communications programme at Guy's and St Thomas' NHS Foundation Trust. I specialise in relationships at work, organisational development, soft skills and quality improvement.
I am a Chartered Psychologist through research and teaching, working with NHS executives and teams. I am a Coach and Mentor and I work as a Counsellor at the mental health charity Don't Lose Hope. I am also a long-standing School Governor.
I was awarded the Fellowship of the Royal Society for Arts, Commerce and Manufactures in recognition of my work in the field of organisational resilience as Founding Director of the Centre for Organisational Resilience at Lincoln International Business School and contribution to quality improvement in health.
PGCE in Higher Education, Birkbeck
PhD Health Services Research, King's College London
MRes Public Policy and Management, Birkbeck
MSc Mental Health Studies, Institute of Psychiatry
BSc Psychology with First Class Honours, University of Westminster
Professional Diploma in Health and Social Care Management, Open University
Mental Health First Aider
PRINCE 2 Practitioner
Agile Project Management Practitioner
SIx Sigma Green Belt
Lean Management Green Belt
Enhanced DBS, Safeguarding & Child Protection - up to date
British Psychological Society:
Chartered Psychologist & Associate Fellow
Full Member Division for Teachers and Researchers in Psychology
Member Division of Coaching Psychology
Member Qualitative Research Methods Section
Member Division of Occupational Psychology
Full Member Institute of Counselling
Fellow Chartered Management Institute
Fellow Higher Education Academy
Certified Management and Business Educator, Chartered Association of Business Schools
Principal Practitioner Association for Business Psychology
Full Member Institute of Healthcare Management
Affiliate Member Academy of Social Sciences
Member Her Majesty’s Prison & Probation Services Research Network
Member Future of Work and Organizational Psychology
Fellow Royal Society for the Encouragement of Arts, Manufactures and Commerce
Q Community Member The Health Foundation
Associate Work Foundation